{"xsrfToken":"0b2a13b76778ec585d147f201d97deeb5df9ec53_lout","branding":{"id":"7","key":"wgs","name":"WinCan Global Service & Support","portalBaseUrl":"/servicedesk/customer/portal/7","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/7/10","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#cf482d","headerLinkHoverBGColor":"#cf482d","headerBadgeColor":"#cf482d"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/161152b4-2616-48d8-83ce-e5e9aa8ac55b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYWYzYjZmNC1iODFiLTRkNDAtOGMwOC1mYjUwMTMzZTMwOTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE2MTE1MmI0LTI2MTYtNDhkOC04M2NlLWU1ZTlhYThhYzU1YiI6WyJyZWFkIl19LCJleHAiOjE3MzUzODIzMDcsIm5iZiI6MTczNTM4MTcwN30.RLJCpyrYOXr2T0NaQlkguSQ_sQ-v_4I_1kqgwlXtRbk&client=1af3b6f4-b81b-4d40-8c08-fb50133e3097&mode=fit","logoId":"161152b4-2616-48d8-83ce-e5e9aa8ac55b","isLogoAvailable":true,"helpCenterTitle":"Welcome to the WinCan Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"helpCenterTitle":"Tervetuloa Tukikeskus","sharedPortalName":"Tukikeskus","localeDisplayName":"Finnish (Finland)"},"hu-HU":{"helpCenterTitle":"Üdvözöljük a(z) Súgóközpont oldalon","sharedPortalName":"Súgóközpont","localeDisplayName":"Hungarian (Hungary)"},"de-DE":{"helpCenterTitle":"Willkommen beim WinCan Hilfe-Portal","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the WinCan Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"pt-BR":{"helpCenterTitle":"Bem vindo ao Centro de Ajuda","sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Brazil)"},"sk-SK":{"helpCenterTitle":"Vitajte v Centrum pomoci","sharedPortalName":"Centrum pomoci","localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"},"no-NO":{"helpCenterTitle":"Velkommen til Kundesenter","sharedPortalName":"Kundesenter","localeDisplayName":"Norwegian (Norway)"},"it-IT":{"helpCenterTitle":"Benvenuto nel Centro assistenza","sharedPortalName":"Centro assistenza","localeDisplayName":"Italian (Italy)"},"ru-RU":{"helpCenterTitle":"Добро пожаловать на Центр поддержки","sharedPortalName":"Центр поддержки","localeDisplayName":"Russian (Russia)"},"pl-PL":{"helpCenterTitle":"Witaj w/na Portal Klienta","sharedPortalName":"Portal Klienta","localeDisplayName":"Polish (Poland)"},"nl-NL":{"helpCenterTitle":"Welkom bij het Helpdesk","sharedPortalName":"Helpdesk","localeDisplayName":"Dutch (Netherlands)"},"pt-PT":{"helpCenterTitle":"Bem vindo ao Centro de Ajuda","sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Portugal)"},"ro-RO":{"helpCenterTitle":"Bine ați venit în Centru Asistență","sharedPortalName":"Centru Asistență","localeDisplayName":"Romanian (Romania)"},"sv-SE":{"helpCenterTitle":"Välkommen till Hjälpcentral","sharedPortalName":"Hjälpcentral","localeDisplayName":"Swedish (Sweden)"},"da-DK":{"helpCenterTitle":"Velkommen til Hjælp","sharedPortalName":"Hjælp","localeDisplayName":"Danish (Denmark)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"},"ja-JP":{"helpCenterTitle":"ヘルプセンターへようこそ","sharedPortalName":"ヘルプセンター","localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#a1aab4","helpCenterTitleColor":"#eb5438","bannerMediaApiUrl":"https://api.media.atlassian.com/file/192b2b50-18a5-4405-8ced-a87f3618bc8b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYWYzYjZmNC1iODFiLTRkNDAtOGMwOC1mYjUwMTMzZTMwOTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE5MmIyYjUwLTE4YTUtNDQwNS04Y2VkLWE4N2YzNjE4YmM4YiI6WyJyZWFkIl19LCJleHAiOjE3MzUzODIzMDcsIm5iZiI6MTczNTM4MTcwN30.zdH8RPkClvFH8kItNgUUJvfK-V3LIs0rvLu8z0j3DgA&client=1af3b6f4-b81b-4d40-8c08-fb50133e3097&height=300&mode=fit","bannerMediaApiFileId":"192b2b50-18a5-4405-8ced-a87f3618bc8b","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"7","key":"wgs","projectId":12306,"serviceDeskId":7,"name":"WinCan Global Service & Support","description":"<p>EN // Welcome! You can raise a WinCan Global Service request from the options provided.<br> DE // Herzlich willkommen! Benötigen Sie Hilfe oder möchten einen Fehler melden? Dann sind Sie hier genau richtig.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","onlyPortal":false,"reqTypes":[{"id":"116","name":"Report a bug - Fehler melden","descriptionHtml":"","callToAction":"Report a bug - Fehler melden","introHtml":"<p>EN // Having trouble with a WinCan product?<br> DE // Einen Softwarefehler melden</p>","icon":13010,"iconUrl":"https://cdlabdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13010","groups":[20],"key":""},{"id":"117","name":"Request a new feature - Neue Funktion anfordern","descriptionHtml":"","callToAction":"Request a new feature - Neue Funktion anfordern","introHtml":"<p>EN // Request a new feature for any WinCan product<br> DE // Vorschlag für eine neue Funktion oder Erweiterung einreichen</p>","icon":13032,"iconUrl":"https://cdlabdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13032","groups":[20],"key":""},{"id":"83","name":"Support","descriptionHtml":"","callToAction":"Support","introHtml":"<p>EN // Get assistance for general WinCan problems and questions.<br> DE // Unterstützung bei generellen Fragen zu den WinCan Produkten</p>","icon":13000,"iconUrl":"https://cdlabdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13000","groups":[20],"key":""},{"id":"162","name":"WinCan VX License Request","descriptionHtml":"<p>You need a new Licence key? Just ask for one by specify the particular version.</p>","callToAction":"WinCan VX License Request","introHtml":"<p>Request a new license key for WinCan VX.</p>","icon":13015,"iconUrl":"https://cdlabdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13015","groups":[20],"key":""}],"reqGroups":[{"id":20,"name":"Common Requests"}],"orderMapping":{"20":[83,116,117,162]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"31d05a51-90d8-3fce-827f-9f2248a3c027","appLinkName":"System Confluence","appLinkUrl":"https://cdlabdev.atlassian.net/wiki","spaceKey":"FAQ","spaceName":"Service & Support","spaceUrl":"https://cdlabdev.atlassian.net/wiki/spaces/FAQ","isServer":false},"labels":[],"projectKey":"WGS","serviceDeskId":7,"kbLinkDomainURLs":["https://cdlabdev.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"WGS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYWYzYjZmNC1iODFiLTRkNDAtOGMwOC1mYjUwMTMzZTMwOTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEyMzA2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzUzODI5MDcsIm5iZiI6MTczNTM4MTcwN30.dsUfjqRjKiSOSsIbClaUmgQR5b7yRiVjoDL8XrONHYI","targetCollection":"upload-project-12306","endpointUrl":"https://api.media.atlassian.com","clientId":"1af3b6f4-b81b-4d40-8c08-fb50133e3097","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://cdlabdev.atlassian.net/wiki","kbLinkDomainURLs":["https://cdlabdev.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=cdlabdev","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"0b2a13b76778ec585d147f201d97deeb5df9ec53_lout","baseUrl":"https://cdlabdev.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://cdlabdev.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"21474836","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"1af3b6f4-b81b-4d40-8c08-fb50133e3097","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"d82ce42ea4ee40f7871bc1b248cb0cf2","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}