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The software for the easy assessment of pipe inspection data on mobile workstations
User Manual
Version 3.0.0
Date 22.08.2023
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Download the software installation package under www.wincan.com\Downloads and double-click on the installation file ProTouchSetup.exe to run the installation. Confirm all the steps given by the installation wizard hitting the button Next accordingly. Click on the corresponding desktop icon to run the application: the control monitor opens and shows the live video signal and 3 main control buttons located below:
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Above the videoscreen on the right hand side you will find the control icons of the battery status, the internet connection as well as a direct access to the most important commands (foto/video gallery, report preview etc.) listed in a standard menu.
Hitting the button Go To Dashboard opens the .
At first, you will be welcomed by the License activation popup. Please input a correct activation code and alias and then hit Activate. If the license is correct, a activation succesfull notification should appear.
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The first screen you will see is the Home Screen that provides all basic commands/functionalities you will need to work with ProTouch:
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Direct access to existing ProTouch projects which are ready to be uploaded to the WinCan cloud.
Re-open the most recent project.
Create a new project: you must at least enter a name and set the damage recording standard used in your country (PACP, WRC, WSA, NZPIM).
Manage the addresses of all project participants (i.e. customers, project managers and contractors)
Hit this button directly after the software installation to make sure all basic configurations have been done before you start your inspection job.
Quit the software
Above the main dashboard on the right-hand side you will find the control icons (1) of the battery status, the internet connection as well as a direct access (2) to the most important commands (foto/video gallery, report preview etc.) listed in a standard menu.
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General Program Settings
Hitting the button Settings provides a list of categories that contain configuration options you will have to check or uncheck accordingly. All the settings are organized in categories and sub-categories to make the navigation easier. The most important settings options are described below.
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Make sure all options provided in this sub-category are checked. The option Virtual Keyboard Enabled is especially important, if ProTouch has been installed on a tablet computer.
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If the Live Video Start option is checked, then the first screen you will see after opening application will be the control monitor that shows the live video signal and 3 main control buttons located below:
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General > Language:
Use this sub-category to set the language of your ProTouch installation on the current computer (English, German, French, Italian, Spanish etc.).
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General > Contacts
This sub-category allows to change defaul contractor that will be automatically selected when creating new project.
General > Themes:
This sub-category allows to change application theme to Dark or Light theme.
Auto naming:
Select a predefined combination for the section names which the software will enter automatically: The entry NONE allows the user to type the section name manually:
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Once the camera is connected to a compatible video encoding device (i.e. Sensoray 2253, Dazzle DVD-Videorecorder or DFG/USB2pro etc.) and switched on the LiveVideo signal appears in the preview panel and the camera thus is ready for recording:
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This sub-Under Video source you can change whether you want to choose PTStreamer (camera connected) or UDP as a video source.
Video > OSD devices
This sub-category provides a list of OSD-devices that are currently supported by ProTouch. Select the desired device and the corresponding COM-port which the device is connected to:
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Device Control:
These settings allow to choose correct allows to turn one of the ProTouch Api Panels type, if needed.
WinCan Web:
Enter your credentials for the usage of the cloud service WinCan WEB. Mind that you have to register your company and your web-account before under web.wincan.com.
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Connect to the internet, select this category and hit the Update Check button in order to check whether a new version of ProTouch is available.
Licence:
Check the status of your ProTouch license.
Help:
Release Notes button allow to check the latest features and bug fixes. The tab Special allows to input special version code that will download given application version.
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Licence:
Check the status of your ProTouch license. Here you will also find license related information like its number, ID, duration etc.
Help:
In case of technical problems write an e-mail to support@wincan.com and type the corresponding ticket number (e.g. WGS-8459) that you will find in the automatic reply. As soon as someone from the technical service is available, he will contact you.
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Hitting the button Show changes returns a preview of the object display. Click on Save if you agree with the result (2).
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If you want to customize your OSD panel you must have the expert mode activated: additional panels can then be selected via the list box Select panel: |
Open photo/video gallery
Selecting the standard menu command Photo/Video Gallery is going to list you all media files (i.e. photos and videos) which are available in the current project. So you can check at any time whether all sections have really been assigned their specific videoclips:
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You may also change the media filenames hitting the pencil icon or delete a media file via the trash symbol.
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Managing projects
All projects you created on your mobile computer are saved per default into the folder C:\WinCan_Projects:
Get back to the Home Screen and hit the button Project Management to easily look for a specific project available on the list:
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The most important function buttons of this panel are briefly described below:
Enter a part of a project name into the search field and corresponding project will be shown on the list. The rest of projects will be filtered out.
Update project list: invalid entries to deleted projects will be removed and the project list thus cleaned up.
Create a new project
Open an existing project from the list
Add a project to list, that you have previously copied into the folder C:\WinCan_Projects. Therefore you always must browse for the project database in the project sub-folder \DB an (e.g. Test_ProTouch_EN.db3).
Copy a project to a removable drive
Rename the selected project
Delete the project from the list
Managing addresses of project participants (contacts)
The addresses of all project participants (clients, managers and contractors) will be saved in the address database C:\WinCan_Projects\Meta.db3 and are automatically available for all future projects on the current computer.
Get back to the Home Screen and hit the button Contact Management to easily look for a specific address available on the list:
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The most important function buttons of this panel are briefly described below:
1.) Enter a part of a contact name into the search field and corresponding contact will be shown on the list. The rest of contacts will be filtered out.
2.) Click on this button to create a new address.
3.) Run the import of an existing address database saved as a ZIP file from another computer.
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4.) Run the export of an existing address database on the current computer and save it as a ZIP file.
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5.) Select and edit an address from the list. Use the input mask (contact details) on the right to modify the current contact or select a specific contractor address to assign the logo file via the corresponding text field. 6). To delete the attached logo to the contact the user needs to select contact from the list and click on the trash icon on the right of the logo name under the Logo File field.
7). To delete the contact the user needs to select it from the list and click on the trash icon on the right of contact details bar.
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Mind that you cannot restore contacts which have been deleted previously! |
Assigning existing addresses to a project
You can assign contacts to existing projects via the contact management, remember that the project must be active: select the desired contact (1) and hit the button Append (2) to link it to the current project:
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If you like to assign a contact to a new project already before the project has been created, you will have to pick existing address data (2) provided by the correspond list fields for clients, managers or contractors (1) and confirm with the button Apply (3):
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Note: You can create new addresses only in the contact management hitting the button Create Contact. |
Forwarding project data
There are two possibilities to forward projects you created with the software ProTouch:
Copy the project on a removable drive, open it in WinCanVX on an office computer and upload it to the WinCan cloud.
Upload the project directly from your mobile equipment to the WinCan cloud.
1.) Check whether you have assigned all contacts (i.e. client, manager and contractor (with logo)) to the current project.
2.) Create a report preview via the standard menu (1) and save the protocol as a PDF file hitting the corresponding button (3):
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3.) Check the status of your internet connection.
4.) Switch to the Home Screen, click on the button Settings and make sure you have entered a valid account to make full use of the cloud service WinCan-WEB.
5.) Get back to the Home Screen and click on button Project Management to see the list of all projects that are available on your local disk.
6.) Select the desired ProTouch project, hit the gear icon and choose the command Send to Cloud from the menu:
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Measurements
Hitting the Measurements button will open sub-menu containig a range of measurement tools that can help measure certain values like clock position, bend angle, water level etc.
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Report preview
Button Report Preview will enter a screen where you can preview and print to file a PDF report of given project. On the left-hand side, you will find options which sections to include in the PDF report. After clicking Generate Report (1) button, a preview will be generated and possible to inspect using previous/next page arrows (3)(4). Save to PDF (2) button allows creating .pdf file inside projects files (C:\WinCan_Projects\[project_name]\Misc\Docu).
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Open photo/video gallery
Selecting the standard menu command Photo/Video Gallery is going to list you all media files (i.e. photos, videos and drawings) which are available in the current project. You can check at any time whether all sections have really been assigned their specific videoclips:
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You may also change the media filenames hitting the pencil icon or delete a media file via the trash symbol.
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You may also filter (1) and sort (2) gallery files
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Managing projects
All projects you created on your mobile computer are saved per default into the folder C:\WinCan_Projects:
Get back to the Home Screen and hit the button Project Management to easily look for a specific project available on the list:
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The most important function buttons of this panel are briefly described below:
Enter a part of a project name into the search field and corresponding project will be shown on the list. The rest of projects will be filtered out.
Update project list: invalid entries to deleted projects will be removed and the project list thus cleaned up.
Create a new project
Open an existing project from the list
Add a project to list, that you have previously copied into the folder C:\WinCan_Projects. Therefore you always must browse for the project database in the project sub-folder \DB an (e.g. Test_ProTouch_EN.db3).
Copy a project to a removable drive
Rename the selected project
Delete the project from the list
Managing addresses of project participants (contacts)
The addresses of all project participants (clients, managers and contractors) will be saved in the address database C:\WinCan_Projects\Meta.db3 and are automatically available for all future projects on the current computer.
Get back to the Home Screen and hit the button Contact Management to easily look for a specific address available on the list:
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The most important function buttons of this panel are briefly described below:
1. Enter a part of a contact name into the search field and corresponding contact will be shown on the list. The rest of contacts will be filtered out.
2. Click on this button to create a new address.
3. Run the import of an existing address database saved as a ZIP file from another computer.
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4. Run the export of an existing address database on the current computer and save it as a ZIP file.
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5. Select and edit an address from the list. Use the input mask (contact details) on the right to modify the current contact or select a specific contractor address to assign the logo file via the corresponding text field. 6. To delete the attached logo to the contact the user needs to select contact from the list and click on the trash icon on the right of the logo name under the Logo File field.
7. To delete the contact the user needs to select it from the list and click on the trash icon on the right of contact details bar.
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Mind that you cannot restore contacts which have been deleted previously! |
Assigning existing addresses to a project
You can assign contacts to existing projects via the contact management, remember that the project must be active: select the desired contact (1) and hit the button Append (2) to link it to the current project:
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If you like to assign a contact to a new project already before the project has been created, you will have to pick existing address data (2) provided by the correspond list fields for clients, managers or contractors (1) and confirm with the button Apply (3):
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Note: You can create new addresses only in the contact management hitting the button Create Contact. |
Forwarding project data
There are two possibilities to forward projects you created with the software ProTouch:
Copy the project on a removable drive, open it in WinCanVX on an office computer and upload it to the WinCan cloud.
Upload the project directly from your mobile equipment to the WinCan cloud.
1. Check whether you have assigned all contacts (i.e. client, manager and contractor (with logo)) to the current project.
2. Create a report preview via the standard menu (1) and save the protocol as a PDF file hitting the corresponding button (3):
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3. Check the status of your internet connection.
4. Switch to the Home Screen, click on the button Settings and make sure you have entered a valid account to make full use of the cloud service WinCan-WEB.
5. Get back to the Home Screen and click on button Project Management to see the list of all projects that are available on your local disk.
6. Select the desired ProTouch project, hit the gear icon and choose the command Send to Cloud from the menu:
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Photo/video file sharing
Another option to forward project data is to export (1) or share via e-mail (2) an individual gallery files. To do so, just use correct buttons that can be found on a gallery file preview inside the gallery screen:
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Clicking the up arrow icon will open a popup where you can choose the export location. Use given buttons on the left (1) to move around the different folders (i.e. Desktop, Downloads, Documents, Projects). Then, just use Apply button and the file will be exported to choosen location.
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On the other hand, the share file button allows to share given file via link sent to e-mail. After clicking cloud icon a popup will appear, where you can input receiver e-mail address. Using Share button will start uploading the file and after that, a link allowing to download the file will be sent to the e-mail address.
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For the following two options to be available, you need to be logged to WinCan Web and choose a project from the list that is available on the web. |
Downloading data
When connected to WinCan Web, a project list will also contain projects available on the web. This is signaled by a highlighted cloud icon (1). Just like in the step 6. described above, you can choose to download the project (2) from the cloud to your local device.
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Sharing project link
Another option is sharing the project via link sent to e-mail. To do so, choose the Share link option (3). After that, a below popup will appear which allows to specify receiver email, whether the project can be downloaded and expiration date for a link to the project.
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Editing plots or maps with the drawing program
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The drawing module in ProTouch supports the formats JPG, PNG or PDF for the import of existing plots or maps. So you can draw the inspected sections on a added background layer or selected map tile (1) and have them adjusted automatically to the corresponding scale:
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