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The software for the easy assessment of pipe inspection data on mobile workstations

User Manual

Version 3.0.0

Date 22.08.2023

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Above the main dashboard on the right-hand side you will find the control icons (1) of the battery status, the internet connection as well as a direct access (2) to the most important commands (foto/video gallery, report preview etc.) listed in a standard menu.:

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General Program Settings

Hitting the button Settings provides a list of categories that contain configuration options you will have to check or uncheck accordingly. All the settings are organized in categories and sub-categories to make the navigation easier. The most important settings options are described below.

General > Options

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Make sure all options provided in this sub-category are checked. The option Virtual Keyboard Enabled is especially important, if ProTouch has been installed on a tablet computer.

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If the Live Video Start option is checked, then the first screen you will see after opening application will be the control monitor that shows the live video signal and 3 main control buttons located below:

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General > Language

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Use this sub-category to set the language of your ProTouch installation on the current computer (English, German, French, Italian, Spanish etc.).:

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General > Contacts

This sub-category allows to change defaul default contractor that will be automatically selected when creating new project.

General > Themes

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This sub-category allows to change application theme to Dark or Light theme.

Auto naming

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Select a predefined combination for the section names which the software will enter automatically: . The entry NONE allows the user to type the section name manually:

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This sub-category provides a list of OSD-devices that are currently supported by ProTouch. Select the desired device and the corresponding COM-port which the device is connected to:

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Device Control

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These settings allows to turn one of the ProTouch Api Panels, if needed.

WinCan Web

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Enter your credentials for the usage of the cloud service WinCan WEB. Mind that you have to register your company and your web-account before under web.wincan.com.

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Updates

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Connect to the internet, select this category and hit the Check button in order to check whether a new version of ProTouch is available. Release Notes button allow to check the latest features and bug fixes. The tab Special allows to input special version code that will download given application version.

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Licence

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Check the status of your ProTouch license. Here you will also find license related information like its number, ID, duration etc.

Help

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In case of technical problems write an e-mail to support@wincan.com and type the corresponding ticket number (e.g. WGS-8459) that you will find in the automatic reply. As soon as someone from the technical service is available, he will contact you.

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The observation entry interface shows the main chapters of the observation catalogue (1). You can manually navigate through the catalogue or use the search field (2) and enter the OP-Code or the beginning of the observation text : - this will help you finding the desired observation more quickly:

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1a: Import existing video clips.

1b: Run video recording directly from the inspection camera.

1c: Start and pause video playback.

1d: Stop or restart video playback.

Push the button Go Back to get back to the overview that will show you all sections and the list of observations per section inspection listed on the right part of the panel:

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Button Report Preview will enter a screen where you can preview and print to file a PDF report of given project. On the left-hand side, you will find options which sections to include in the PDF report. After clicking Generate Report (1) button, a preview will be generated and possible to inspect using previous/next page arrows (3)(4). Save to PDF (2) button allows creating .pdf file inside projects files (C:\WinCan_Projects\[project_name]\Misc\Docu).:

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Open photo/video gallery

Selecting the standard menu command Photo/Video Gallery is going to list you all media files (i.e. photos, videos and drawings) which are available in the current project. You can check at any time whether all sections have really been assigned their specific videoclips:

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You may also change the media filenames hitting the pencil icon or delete a media file via the trash symbol.:

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You may also filter (1) and sort (2) gallery files:

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Managing projects

All projects you created on your mobile computer are saved per default into the folder C:\WinCan_Projects:.

Get back to the Home Screen and hit the button Project Management to easily look for a specific project available on the list:

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  1. Enter a part of a project name into the search field and corresponding project will be shown on the list. The rest of projects will be filtered out.

  2. Update project list: invalid entries to deleted projects will be removed and the project list thus cleaned up.

  3. Create a new project.

  4. Open an existing project from the list.

  5. Add a project to list, that you have previously copied into the folder C:\WinCan_Projects. Therefore you always must browse for the project database in the project sub-folder \DB an (e.g. Test_ProTouch_EN.db3).

  6. Copy a project to a removable drive.

  7. Rename the selected project.

  8. Delete the project from the list.

Managing addresses of project participants (contacts)

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You can assign contacts to existing projects via the contact management, remember that the project must be active: select . Select the desired contact (1) and hit the button Append (2) to link it to the current project:

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If you like to assign a contact to a new project already before the project has been created, you will have to pick existing address data (2) provided by the correspond list fields for clients, managers or contractors (1) and confirm with the button Apply (3):

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Info

Note:

You can create new addresses only in the contact management hitting the button Create Contact.

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Clicking the up arrow icon will open a popup where you can choose the export location. Use given buttons on the left (1) to move around the different folders (i.e. Desktop, Downloads, Documents, Projects). Then, just use Apply button and the file will be exported to choosen location.:

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On the other hand, the share file button allows to share given file via link sent to e-mail. After clicking cloud icon a popup will appear, where you can input receiver e-mail address. Using Share button will start uploading the file and after that, a link allowing to download the file will be sent to the e-mail address.

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