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Steve Peregrine BEng Hons, Senior Technical Manager

Page Contents

Table of Contents
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Introduction

This page aims to help users:

  • To run the WinCan VX installation package.

  • To understand how WinCan VX is stored on a PC.

  • To understand and use more advanced options if needed.

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First Time Installation

If you have never installed WinCan VX before on your PC, then follow these steps to make your installation and understand the options available during the installer run:

Step

Action

1.

Navigate to www.wincan.com and download the Stable Release version (recommended) from the downloads page which you can get to by clicking on one of the Download buttons at the top of the page.

2.

The installation package will be downloaded to your PC as a zipped folder into the download file location specified in your browser options, but is usually the default Windows Download folder in most cases.

Inside the zipped folder will be the WinCan installation file and the version release notes.

You can choose to leave the files where they are or you can extract the files to a folder directory of your choice. Either option is Ok.

3.

Right-click on the installation package and select the option ‘Run As Administrator’ to launch the installer.

Although you can also simply double-click the file without selecting the right-click option if you prefer, this very simple little trick juts might help you out later on, and there’s no harm in doing it anyway.

4.

If you are prompted with a Windows alert screen that describes a possible threat to your PC, click on the ‘More Information’ option and then select ‘Run Anyway’ at the bottom of the panel.

If your anti-virus prompts you that there may be a risk attached to this file, then please take all steps necessary to trust and white-list the product so that it runs.

The installer will start to run.

5.

The first pop up splash screen that you will see will be the welcome screen:

Screen1.jpg

Please read and understand the comments here, and although it is not really necessary to close all other applications while installing WinCan VX, it is nonetheless recommended good practice when installing any kind of software.

Click the ‘next’ button.

6.

The next screen will be the software license agreement:

Screen2.jpg

You will notice that the ‘Next’ button is greyed out and unavailable until after you click the radio button to ‘agree’ to the terms and conditions.

When you are happy with this, click the ‘Next’ button.

7.

On the next screen, you can select some more advanced options.

It is not recommended to tick this ‘Advanced Network Setup’ box unless you have a very good and technical reason to do so. For the greatest majority of users, simply ignore this option and click the ‘Next’ button again.

Screen3.jpg

Valid reasons to select the advanced options include:

  • Changing the default location of the program CDLAB directory (not recommended).

  • Changing the default location of the public documents CDLAB folder (highly not recommended).

  • You are setting up the software in a Citrix environment.

8.

Click ‘Next’ one more time on the summary screen and the installation will begin:

Screen4.jpg

9.

Please wait patiently for the installer to complete all of its tasks when you will be presented with an option to ‘Finish’ the process. When it appears, click this button:

Screen5.jpg

The time taken to complete the process will depend on a number of variables, not least the speed and specification of the PC, and times will vary from PC to PC.

Please do not attempt to kill the installation prematurely if you hope to have a solid working WinCan VX at the end.

10.

After the installation is complete, you can delete the original installation files if you wish and you will have 2 new shortcut launcher icons on your desktop, one for WinCan VX and one for CleverScan.

If you are not using CleverScan, then you can also move this shortcut icon to the trash. This will not delete the software from your PC and it will remain installed to such a time that maybe you do need to use it, and then there is a launcher button inside WinCan VX anyway.

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Folder Locations

For a regular installation as described above (recommended), all of the files used by WinCan VX are stored in these two folder directories:

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  • C:\Users\Public\Documents\VXBackup

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Upgrading from an Older Version to a Newer Version

At this point, you may wish to consider some options and make a decision about how you wish to proceed with your update plan depending on what results you consider to be most appropriate.

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Info

Note - you don’t have to do anything with any shortcut launcher icons that you might have on your desktop, in your task bar, start menu or anywhere else. These launchers simply work on a file path to a file and because your new installation is still in the same file path as the old one, they will all still work.

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Switching Versions

Let’s say we now want to switch back fro from v8.7 to v7.5 for any reason. Please first call our global support teams before doing this, because the issue that you may be seeing might simply be that something has changed slightly in the new version, and you just need a little help to understand how it works now.

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  1. Rename the 2 CDLAB folders as described above in the section Folder Locations to CDLAB_8_7

  2. Rename the 2 CDLAB_7_5 folders back to CDLAB

  3. Relaunch WinCan VX from your favourite launcher icon.

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