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The software for the easy assessment of pipe inspection data on mobile workstations
User Manual
Version 3.0.0
Date 2229.08.2023
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At first, you will be welcomed by the License activation popup, if the license was not activated yet. Please input a correct activation code and alias and then hit Activate. If the license is correct, a activation succesfull notification should appear.
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Above the main dashboard on the right-hand side you will find the control icons (1) of the battery status, the internet connection as well as a direct access (2) to the most important commands (foto/video gallery, report preview etc.) listed in a standard menu.:
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General Program Settings
Hitting the button Settings provides a list of categories that contain configuration options you will have to check or uncheck accordingly. All the settings are organized in categories and sub-categories to make the navigation easier. The most important settings options are described below.
General > Options
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Make sure all options provided in this sub-category are checked. The option Virtual Keyboard Enabled is especially important, if ProTouch has been installed on a tablet computer.
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If the Live Video Start option is checked, then the first screen you will see after opening application will be the control monitor that shows the live video signal and 3 main control buttons located below:
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General > Language
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Use this sub-category to set the language of your ProTouch installation on the current computer (English, German, French, Italian, Spanish etc.).:
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General > Contacts
This sub-category allows to change defaul default contractor that will be automatically selected when creating new project.
General > Themes
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This sub-category allows to change application theme to Dark or Light theme.
Auto naming
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Select a predefined combination for the section names which the software will enter automatically: . The entry NONE allows the user to type the section name manually:
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This sub-category provides a list of OSD-devices that are currently supported by ProTouch. Select the desired device and the corresponding COM-port which the device is connected to:
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Device Control
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These settings allows to turn one of the ProTouch Api Panels, if needed.
WinCan Web
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Enter your credentials for the usage of the cloud service WinCan WEB. Mind that you have to register your company and your web-account before under web.wincan.com.
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Updates
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Connect to the internet, select this category and hit the Check button in order to check whether a new version of ProTouch is available. Release Notes button allow to check the latest features and bug fixes. The tab Special allows to input special version code that will download given application version.
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Licence
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Check the status of your ProTouch license. Here you will also find license related information like its number, ID, duration etc.
Help
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In case of technical problems write an e-mail to support@wincan.com and type the corresponding ticket number (e.g. WGS-8459) that you will find in the automatic reply. As soon as someone from the technical service is available, he will contact you.
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The observation entry interface shows the main chapters of the observation catalogue (1). You can manually navigate through the catalogue or use the search field (2) and enter the OP-Code or the beginning of the observation text : - this will help you finding the desired observation more quickly:
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1a: Import existing video clips.
1b: Run video recording directly from the inspection camera.
1c: Start and pause video playback.
1d: Stop or restart video playback.
Push the button Go Back to get back to the overview that will show you all sections and the list of observations per section inspection listed on the right part of the panel:
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The button Objects gets information like the current date, time, inclination and distance displayed at the bottom of the video screen: the software obtains these data directly from the camera equipment.
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ProTouch provides configuration modes to have object data from the camera (date, time, inclination, distance , pressure, temperature etc.) placed and displayed as close to the lower edge of the video screen as possible before you start recording a video clip. Push the button Objects (1) to open the object configuration panel.
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Hitting the Measurements button will open sub-menu containig a range of measurement tools that can help measure certain values like clock position, bend angle, water level etc.
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Editing plots or maps with the drawing program
You can assign a plot either to your project or to a single section and draw the geografic location of the inspected objects accordingly. Open the project and click on the button Project data entry. Next click on the button Drawings (1) in the data entry interface and select the type Project drawing (2) in the pop-up panel to draw the location of all sections on one single page:
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The drawing module in ProTouch supports the formats JPG, PNG or PDF for the import of existing plots or maps. So you can draw the inspected sections on a added background layer or selected map tile (1) and have them adjusted automatically to the corresponding scale:
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The button Shapes (2) provides curved and straight lines, arrows, circles, rectangles, polygones and a huge number of predefined symbols for access points (3) that you can select and draw directly on the plot.
Adding captions to drawing elements is done with the button Text (4) whereas all formatting commands can be found in the symbol bar (5) above the drawing area.
The drawing program is automatically saving any modification in small intervals. Hitting the diskette icon (6) will also save your work manually.
Report preview
Button Report Preview will enter a screen where you can preview and print to file a PDF report of given project. On the left-hand side, you will find options which sections to include in the PDF report. After clicking Generate Report (1) button, a preview will be generated and possible to inspect using previous/next page arrows (3)(4). Save to PDF (2) button allows creating .pdf file inside projects files (C:\WinCan_Projects\[project_name]\Misc\Docu).:
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Open photo/video gallery
Selecting the standard menu command Photo/Video Gallery is going to list you all media files (i.e. photos, videos and drawings) which are available in the current project. You can check at any time whether all sections have really been assigned their specific videoclips:
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You may also change the media filenames hitting the pencil icon or delete a media file via the trash symbol.:
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You may also filter (1) and sort (2) gallery files:
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Managing projects
All projects you created on your mobile computer are saved per default into the folder C:\WinCan_Projects:.
Get back to the Home Screen and hit the button Project Management to easily look for a specific project available on the list:
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Enter a part of a project name into the search field and corresponding project will be shown on the list. The rest of projects will be filtered out.
Update project list: invalid entries to deleted projects will be removed and the project list thus cleaned up.
Create a new project.
Open an existing project from the list.
Add a project to list, that you have previously copied into the folder C:\WinCan_Projects. Therefore you always must browse for the project database in the project sub-folder \DB an (e.g. Test_ProTouch_EN.db3).
Copy a project to a removable drive.
Rename the selected project.
Delete the project from the list.
Managing addresses of project participants (contacts)
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5. Select and edit an address from the list. Use the input mask (contact details) on the right to modify the current contact or select a specific contractor address to assign the logo file via the corresponding text field. 6. To delete the attached logo to the contact the user needs to select contact from the list and click on the trash icon on the right of the logo name under the Logo File field.
7. To delete field. 6. To delete the attached logo to the contact the user needs to select it contact from the list and click on the trash icon on the right of contact details bar.
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Mind that you cannot restore contacts which have been deleted previously! |
Assigning existing addresses to a project
You can assign contacts to existing projects via the contact management, remember that the project must be active: select the desired contact (1) and hit the button Append (2) to link it to the current project:
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If you like to assign a contact to a new project already before the project has been created, you will have to pick existing address data (2) provided by the correspond list fields for clients, managers or contractors (1) and confirm with the button Apply (3):
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Note: You can create new addresses only in the contact management hitting the button Create Contact. |
Forwarding project data
There are two possibilities to forward projects you created with the software ProTouch:
Copy the project on a removable drive, open it in WinCanVX on an office computer and upload it to the WinCan cloud.
Upload the project directly from your mobile equipment to the WinCan cloud.
1. Check whether you have assigned all contacts (i.e. client, manager and contractor (with logo)) to the current project.
2. Create a report preview via the standard menu (1) and save the protocol as a PDF file hitting the corresponding button (3):
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3. Check the status of your internet connection.
4. Switch to the Home Screen, click on the button Settings and make sure you have entered a valid account to make full use of the cloud service WinCan-WEB.
5. Get back to the Home Screen and click on button Project Management to see the list of all projects that are available on your local disk.
6. Select the desired ProTouch project, hit the gear icon and choose the command Send to Cloud from the menu:
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Photo/video file sharing
Another option to forward project data is to export (1) or share via e-mail (2) an individual gallery files. To do so, just use correct buttons that can be found on a gallery file preview inside the gallery screen:
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Clicking the up arrow icon will open a popup where you can choose the export location. Use given buttons on the left (1) to move around the different folders (i.e. Desktop, Downloads, Documents, Projects). Then, just use Apply button and the file will be exported to choosen location.
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On the other hand, the share file button allows to share given file via link sent to e-mail. After clicking cloud icon a popup will appear, where you can input receiver e-mail address. Using Share button will start uploading the file and after that, a link allowing to download the file will be sent to the e-mail address.
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For the following two options to be available, you need to be logged to WinCan Web and choose a project from the list that is available on the web. |
Downloading data
When connected to WinCan Web, a project list will also contain projects available on the web. This is signaled by a highlighted cloud icon (1). Just like in the step 6. described above, you can choose to download the project (2) from the cloud to your local device.
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Sharing project link
Another option is sharing the project via link sent to e-mail. To do so, choose the Share link option (3). After that, a below popup will appear which allows to specify receiver email, whether the project can be downloaded and expiration date for a link to the project.
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Editing plots or maps with the drawing program
You can assign a plot either to your project or to a single section and draw the geografic location of the inspected objects accordingly. Open the project and click on the button Project data entry. Next click on the button Drawings (1) in the data entry interface and select the type Project drawing (2) in the pop-up panel to draw the location of all sections on one single page:
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The drawing module in ProTouch supports the formats JPG, PNG or PDF for the import of existing plots or maps. So you can draw the inspected sections on a added background layer or selected map tile (1) and have them adjusted automatically to the corresponding scale:
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The button Shapes (2) provides curved and straight lines, arrows, circles, rectangles, polygones and a huge number of predefined symbols for access points (3) that you can select and draw directly on the plot.
Adding captions to drawing elements is done with the button Text (4) whereas all formatting commands can be found in the symbol bar (5) above the drawing area.
The drawing program is automatically saving any modification in small intervals. Hitting the diskette icon (6) will also save your work manually.
of the logo name under the Logo File field.
7. To delete the contact the user needs to select it from the list and click on the trash icon on the right of contact details bar.
| Note |
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Mind that you cannot restore contacts which have been deleted previously! |
Assigning existing addresses to a project
You can assign contacts to existing projects via the contact management, remember that the project must be active. Select the desired contact (1) and hit the button Append (2) to link it to the current project:
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If you like to assign a contact to a new project already before the project has been created, you will have to pick existing address data (2) provided by the correspond list fields for clients, managers or contractors (1) and confirm with the button Apply (3):
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| Info |
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You can create new addresses only in the contact management hitting the button Create Contact. |
Forwarding project data
There are two possibilities to forward projects you created with the software ProTouch:
Copy the project on a removable drive, open it in WinCanVX on an office computer and upload it to the WinCan cloud.
Upload the project directly from your mobile equipment to the WinCan cloud.
1. Check whether you have assigned all contacts (i.e. client, manager and contractor (with logo)) to the current project.
2. Create a report preview via the standard menu (1) and save the protocol as a PDF file hitting the corresponding button (3):
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3. Check the status of your internet connection.
4. Switch to the Home Screen, click on the button Settings and make sure you have entered a valid account to make full use of the cloud service WinCan-WEB.
5. Get back to the Home Screen and click on button Project Management to see the list of all projects that are available on your local disk.
6. Select the desired ProTouch project, hit the gear icon and choose the command Send to Cloud from the menu:
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Photo/video file sharing
Another option to forward project data is to export (1) or share via e-mail (2) an individual gallery files. To do so, just use correct buttons that can be found on a gallery file preview inside the gallery screen:
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Clicking the up arrow icon will open a popup where you can choose the export location. Use given buttons on the left (1) to move around the different folders (i.e. Desktop, Downloads, Documents, Projects). Then, use Apply button and the file will be exported to choosen location:
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On the other hand, the share file button allows to share given file via link sent to e-mail. After clicking cloud icon a popup will appear, where you can input receiver e-mail address. Using Share button will start uploading the file and after that, a link allowing to download the file will be sent to the e-mail address.
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| Info |
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For the following two options to be available, you need to be logged to WinCan Web and choose a project from the list that is available on the web. |
Downloading data
When connected to WinCan Web, a project list will also contain projects available on the web. If the project is available on the web, it will be signaled by a highlighted cloud icon (1). If you want to download it for local use, just hit the gear icon and you can choose to download the project (2) from the cloud to your local device.
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Sharing project link
Another option is sharing the project via link sent to e-mail. To do so, choose the Share Link option (3). After that, a below popup will appear that allows you to specify the receiver's email, whether the project can be downloaded, and the expiration date for a link to the project. The Send button will send an e-mail with a link to a project uploaded on the Web that can be inspected and downloaded if the correct option is checked.
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