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Troubleshooting

It is not uncommon for clients from all territories to call the WinCan support teams with questions about their data reports.

The most common issues seen are a lack of understanding of what data is being presented and bad equipment setup, most often bad (or no) calibration.

Everything that is needed to understand these problems is included in the text of this manual, but as a first port of call, support teams and clients should look carefully at the following data while trying to figure what is happening or why the graph ‘looks’ wrong: