Web English
Distribution of Project Data via WinCan CLOUD
Version: 3.0
Date: 09.02.2026
- 1 Introduction
- 2 Create an account
- 3 Check your profile
- 4 Create and manage users for your company
- 5 Create and manage user groups for your company
- 6 Check the disk space reserved for your profile
- 7 Upload and view projects with the WEB Viewer
- 8 Download and view projects with the LightViewer
- 9 Download and view projects with WinCanVX
- 10 Send project links to end customers
Introduction
WinCan-WEB is a browser controlled user interface provided by the company WinCan AG (Switzerland) that allows a direct access to project uploaded to the WinCan CLOUD. WinCan Web works together with a global web hosting company.
WinCan Web allows the pipe inspection companies to upload their survey data to the host server (i.e. CLOUD), where it can be downloaded from at any time and on any spot on the world by an end customer. So this procedure is able to fully replace the sending of survey data on mobile devices (USB-sticks, hard drives etc.) or as paper reports or a batch of DVDs.
This documentation is intended for users who want to create and edit their TV projects exclusively with the WinCanVX application installed on one or several local computers.
It describes how users can upload and download WinCanVX-projects via WinCan-WEB and how links to individual projects can be sent directly to end customers (e.g. engineer offices).
The following model shows a centralized access via several local computers to the same workspace (min. 500 GB) in the WinCan CLOUD. Such a working environment should always be configured by a company administrator via his basic account (e.g. admin@company.com), whereby each additional user must have his own account:
Please note that a workspace on a CLOUD should rather be used as data exchange than an archiving medium for your project data and that project links are provided with an expiration date.
Always create a backup copy of your project data on your local in-house server, so you can re-upload an existing project to the CLOUD and resend the corresponding link to the end user at any time.
Technical prerequisites
Browser: Google CHROME, Microsoft EDGE, Mozilla FIREFOX
Internet connection speed:
50 Mbit/sec or higher (Download)
50 Mbit/sec or higher (Upload)
Create an account
In order to be able to upload and download projects you must create your own account launching your web browser and typing the address http://web.wincan.com. The main screen of WinCan-Web then tells you to either sign in with an existing user account or to register as a new user:
Registration (1) as a new user requires the following information:
Name of the company (case sensitive)
Personal e-mail address (case sensitive)
Personal password (case sensitive)
Your registration will then be confirmed automatically via e-mail. Registration will give you the right for 30 days to use 50 GByte for free on the CLOUD server and to create different sub-user levels.
In addition WinCan-WEB provides three user levels, which must be managed by WinCan AG, Switzerland:
Software company (i.e. WinCan AG, Switzerland)
TV survey company
End user (civil engineers, local water authorities etc.)
Check your profile
Once your account has been registered, you can directly type username and password and hit the button Login to open your personal web space. Select the tab Settings > Profile in order to check the properties of your user profile.
Inside the column User Profile (1) you may change the logo to be displayed on your personal web space.
Go to the column Settings (2) in order to change the language for the texts shown on the WinCan Web interface. In addition you may exclude some folders from the upload procedure deactivating the corresponding check boxes (3):
The column Company Profile (4) allows you to have your company logo automatically posted in the e-mail header and footer, so that the end user will get the project link in a message with your logo embedded accordingly.
Finally hit the button Save (5) to confirm all your changes.
Create and manage users for your company
Log-in to your personal workspace in the WinCan CLOUD via your master account, that includes 1 Flex license and 3 MobileApp licenses and gets the role Company Admin automatically assigned.
Open the user settings under Settings > Management > Users and hit the pencil icon (1) to show the details (2) to your master account:
Select the user who should have the right to edit project data and click on the pencil icon (1) to change his settings. The corresponding Flex mode check box must not be greyed out.
Activate the Flex mode (2) for the desired user and confirm with the Save Role button.
Push the button Invite User (3) to add additional users (role = VX Operator) within your company. These users will get an electronic form via e-mail where they must set and confirm their personal password, so that they can access the same workspace and see the same list of projects that have already been uploaded.
Create and manage user groups for your company
In case several operators will be working either on different projects or together on the same project, it may be helpful to create user groups (1) under Settings > Management > Groups and to assign the corresponding operator accounts (2) to one specific group (3):
All uploaded projects are listed then on the central part of the panel above. Highlight the user group (3) and select those projects (4), that are meant to be updated and uploaded stepwise by different operators over a certain period of time.
Any operator being a part of that user group will be able from now to work on a project and to upload it, even if another user has already uploaded a part of the same project before.
Check the disk space reserved for your profile
Select the tab Settings > Account and hit the button Upgrade (1) in order to upgrade to a larger storage package if ever needed:
The company WinCan AG provides several different storage packages for customers that want to upload their projects to the WinCan CLOUD:
If you select the cheapest storage package, 500 GByte of disk space on the HOST-server are then going to be reserved for your account, which would be sufficient for up to 200 smaller projects with HD video clips
Further details about prices and payment conditions can be obtained from the administrative department of WinCan AG (mailto: sales.wincan@idexcorp.com) or from your local reseller.
Upload and view projects with the WEB Viewer
At the beginning your personal account is showing an empty list in WinCan-Web. In order to upload a project, open it in WinCanVX and hit the command Tools > Manage Web Projects > Upload Current project (1):
The panel that follows shows the status of the process in the progress bar. Besides that it provides you a list of all available projects on the local hard drive (1) and those which have already been uploaded (2).
So it’s possible for you to manage your personal web space directly in WinCanVX. Use the button Log in/Log out (4) to enter the profil data of your personal web space.
Once finished you are informed via e-mail the project has been successfully uploaded to your personal web space.
Please mind the following technical issues regarding the WinCan-Web uploader:
When working on a large project, you may always upload the latest version of the same project: there's a built-in intelligence in the uploader that replaces the old project database by the new one and just adds the media files, which have not yet been uploaded.
It is possible to continue working on a large project, while its upload is in progress.
If the Internet connection is cut for any reason, the upload won't be resumed automatically. So you must retry to upload the same project later on.
Uploaded video clips are first converted into the format MPEG4 and then copied into the sub-folder \Video\Sec\Web. If the conversion is not terminated, the video clip will not yet be ready for play back. So just be patient and try again later.
As a next step you may check whether the project data are available and can be viewed from your personal web space without any problems. After you have signed in with your account you see a list of projects that have already been uploaded. The same project list is also shown when hitting the Home icon (1).
Simply click on the desired project in the list (2) in order to have the section, inspection and observation data shown directly in the Web-Viewer.
Hit the Action button (3) to the right of the list and select the command Browse (4) to grab for specific pictures and video clips in the corresponding project sub-folders or click on Delete (4) in order to delete the whole project form your personal web space.
Click on the Link icon (5) and manage the links to the selected project. You can create (5a) and edit (5b) new links to the same project, set an expiration date for each link (5b) and finally send it to the receiver (5c).
Make sure the option Allow Download is checked so the end customer will be able to download the project from WinCan-Web.
The Web-Viewer opens the projects in a similar way as if it would be shown in WinCanVX. Simply browse throught the list of inspected objects (i.e. sections, laterals and nodes (1)) and have a look at the corresponding observations displayed in the table below (2).
As soon as you highlight the desired object (1a) the corresponding video clip is played back automatically. Click on the Action button (3) and select the command Section details in order to view the section and inspection data entered by the operator.
Hovering with the mous pointer over a specific photo icon directly shows the picture preview (4); clicking on the photo icon on the other hand opens the original picture size in a separate panel.
To quit the Web-Viewer and to get back to the list of the uploaded projects click on the link Home (5).
The button Project located at the top of the Web-Viewer interface opens a panel that provides general information about the project (1), a direct access to specific project documents (PDF reports, pictures (2)) as well three download possibilities (3):
Mind that the Web-Viewer is unable to show inclination curves, Map data or pipe and manhole scans. In order you can view these kind of data you will have to download the project as a ZIP file and open it in WinCanVX.
A short description for each download possibility (3) is shown in a direct help box as soon as you hover with the mouse pointer over the corresponding command button.
Download and view projects with the LightViewer
Hitting the command Download by LightViewer creates a package providing the project together with the LightViewer application. After the download you simply have to unzip the file and double-click on the LightViewer icon (4). The data finally are shown as illustrated below:
Download and view projects with WinCanVX
You may also download the project directly to your local hard drive as a ZIP file or use a specific application that controls the download procedure. Next proceed as follows in order to view the project data:
Go to www.wincan.com > Downloads
Download the latest productive version of WinCanVX
Double-click on the file WinCanVX_SETUP and confirm all the installation steps.
Unzip the project.
Double-click on the WinCanVX desktop icon to launch the software in the Viewer mode
Hit the command Project > Open Project (1).
Browse for the sub-folder DB, select the project database (2) and click on the button Open (3) to show the data in WinCanVX:
Send project links to end customers
In order to make uploaded projects accessible for end customers, run WinCanVX and hit the command Tools>Manage Web Projects>Manage Web Projects:
Switch to the tab On Web and VX in the dialogue box that follows (2), select the desired project from the list of recently uploaded projects and hit the paper clip icon (3) in order to create a corresponding link:
The dialogue that follows asks you to create a link (4), set an expiration date (5) and finally send it to the receiver (i.e. e-mail address of the end customer (6)).
Make sure the option Allow Download is checked so the end customer will be able to download the project from WinCan-Web.
Direct access to projects via guest account
The end customer himself is informed immediately via e-mail that he will be able to access the project data from now using the Web-Viewer:
When clicking on the corresponding link, he is automatically signed in on the WinCan WEB platform with a GUEST-account, that just allows him to browse through that specific project and to download it to his local computer (1):
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